Pick a topic to get started.
Getting started
Create your account, finish onboarding and make your first WhatsApp connection.
WhatsApp setup
Connect your Business number, keep your customers, and keep the line healthy.
Products & store
Add products, manage stock, and set up the store page customers can browse.
Orders & payments
Take payments, confirm them automatically, and fulfil orders.
The AI bot
Tone, language, what it answers, and setting your policies.
Getting found on the Marketplace
List your shop, get verified, and show up when buyers search for what you sell.
Inbox & quick replies
Work the shared inbox, save quick replies, and avoid double-answering.
Team & permissions
Invite teammates, set roles, add seats and transfer ownership.
Billing, account & security
Plans and invoices, 2FA, data export, and pausing your shop.
Important Guides
Browse all guides →Talk to a human, three ways.
Message support
We reply on WhatsApp, usually within the hour, Monday to Friday.
Open chat →VideoBook a 1:1 walkthrough
Free 20-minute call with our team to get you set up, in your first week.
Pick a time →EmailEmail the team
A real person reads every email. Reply within 4 hours on Growth and Scale, within 1 business day on Free.
Send a message →