Answers product questions instantly
A customer asks about a product and Buvvo replies with the right price, availability, and details, pulled only from the vendor's own catalog. It never invents prices or stock.
About Buvvo
Turn WhatsApp chats into completed orders.
Buvvo is Nigeria's chat commerce platform for vendors who sell through WhatsApp. It answers customer questions, takes orders, confirms payments, and sends order updates automatically, so you stop losing sales inside your inbox.
What is Buvvo?
Buvvo is a multi-vendor WhatsApp commerce platform built for Nigerian vendors. Each vendor connects their own WhatsApp Business number, and Buvvo runs the sales assistant behind it.
It answers product questions, takes orders, collects customer details, confirms payments through trusted payment links, and sends order updates. Everything happens inside the chat the customer already uses, while the vendor manages it all from one dashboard.
Buvvo also includes a Marketplace, a public directory of verified Nigerian vendors where buyers can find a shop and start a conversation. Selling and discovery, both built around the way Nigeria already buys.
Buvvo is currently available in Nigeria only.
The problem we exist to solve
WhatsApp is where Nigeria buys and sells. Not a website. Not a marketplace app.
Millions of vendors run real businesses entirely through it, and they do it with tools that were never built for selling. The result is a daily grind that costs them money.
And there's a second problem behind the first: even great vendors are hard to find. A buyer who wants what you sell has no real way to discover you unless someone shares your number. The hustle is real and the sales are real, the tools were the missing piece. Buvvo is being built to be that piece.
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Typing the same “how much?” reply dozens of times a day.
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Checking their bank app by hand to confirm every payment.
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Losing orders because they were offline for two hours and someone else replied faster.
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Scrolling back through chat history to find a customer's address.
What Buvvo does
The repetitive parts of selling, handled.
Buvvo handles the repetitive parts of selling on WhatsApp so vendors can focus on their business.
Takes the full order inside the chat
Buvvo walks the customer through choosing a product, confirming quantity, and adding their delivery details, all without leaving WhatsApp.
Sends payment links and confirms payment
Buvvo generates a secure payment link and confirms the payment only after the provider verifies it. No more checking your bank app by hand.
Keeps customers updated
When an order moves from paid to processing to shipped to delivered, the customer gets an update automatically. The vendor types nothing.
Hands off to a human when needed
If a customer asks something the assistant cannot safely answer, Buvvo routes the conversation to the vendor's team and pauses automation.
Brings every order into one dashboard
Instead of orders living inside scattered chat threads, vendors see paid orders, pending payments, and customer details in one place.
The Buvvo Marketplace
A public directory of verified Nigerian vendors.
Buyers can search by product, category, and city, then start a conversation in one tap. It gives every vendor a discoverable presence online, so buyers can find them instead of relying on someone to pass along a number.
For vendors, it means getting found by people already looking for what they sell. For buyers, it means a trusted place to discover real shops, discovery built for WhatsApp commerce, not against it.
Who Buvvo is for
Built for vendors who close sales through chat.
If your customers already message you on WhatsApp to buy, Buvvo is built for how you already work.
Fashion vendors
Food vendors
Skincare & beauty
Gadget & phone sellers
Perfume vendors
Thrift sellers
Instagram & TikTok vendors
Small shops & preorder
How Buvvo works
Many vendors, one shared system, each with their own space.
Buvvo is a multi-vendor platform, which means many vendors run on one shared system while each keeps their own separate space.
01
Connect your WhatsApp number
Each vendor connects their own WhatsApp Business number.
02
Add your products and policies
Upload your catalog, prices, FAQs, and store policies so the assistant answers accurately.
03
Let Buvvo handle the chat
When a customer messages your number, Buvvo recognizes your store, loads your catalog, and responds as your assistant.
04
Get paid and track orders
Customers pay through a secure link, payment is confirmed automatically, and every order lands in your dashboard.
Every vendor keeps their products, customers, payments, and conversations fully separate. One vendor can never see another vendor's data.
What the name means
Buyers and Verified Vendors Online.
It's a platform where real buyers connect with verified vendors, and every conversation has a clear path to a completed order. The Marketplace is where that connection starts, and the WhatsApp assistant is where it turns into a sale.
Inside the product
A “buvvo” is the moment a customer chat becomes a confirmed, paid order. Not just a reply. Not just interest. The full close: payment confirmed, order created, customer updated, the moment every vendor is chasing.
Frequently asked questions
Honest answers to common questions.
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