Inbox & quick replies
4 guidesWork the shared inbox, save quick replies, and avoid double-answering.
Working the shared inbox4 min
How you and your team answer customers together from one place, with the AI handling routine questions.
Save time with quick replies (templates)3 min
Create reusable replies for the things you type all day: delivery info, account details, opening hours.
Start fast with ready-made buyer answers3 min
Buvvo includes 20 ready-made buyer answers for common situations. Adapt them to your shop instead of starting from scratch.
How chat locking prevents double replies2 min
When two teammates open the same chat, Buvvo makes sure only one of you answers.