How Buvvo works

From first message to paid order, all inside WhatsApp.

Four steps. Connect your WhatsApp, add your products, and let Buvvo start taking orders. No website, no new app for your customers.

Start free →Watch the demo
The four steps

None of them require a developer.

Four steps, all done from your phone. No website, no developer, nothing complicated.

01

Connect your number

Plug in your existing WhatsApp Business number through the official Meta connection. Set your tone and policies once, and Buvvo answers customers the way you would.

  • Keep your own number. Nothing changes for your customers.
  • No new SIM, no new app, no stress.
  • Secure connection through Meta, so your account stays protected.
9:41● ● ●
Connect WhatsApp
connecting · 47%
02

Add your products

Add your products one by one, it takes a minute each. Got plenty? Upload them all at once from a spreadsheet. Either way, Buvvo keeps your prices and stock accurate as you sell.

  • Add products by hand, or bulk upload from a spreadsheet.
  • Set sizes, colours, and other options. Customers pick in the chat.
  • Mark something sold out and Buvvo stops offering it. No more "out of stock" messages.
Catalog✓ Up to date
Senator wear
23 in stock
₦18,500
Adire scarf
12 in stock
₦4,200
Lagos slides
8 in stock
₦9,800
Senator cap
Sold out
₦3,400
03

Turn the AI on

Set your tone, your policies, and the topics Buvvo should never touch. Switch it on, and Buvvo starts answering your customers automatically, in your voice. Refunds and complaints always come to you, not the bot.

  • Answers in Pidgin, and English.
  • Answers in your tone, the way you set it up.
  • You decide what Buvvo handles and what comes straight to you.
How much for the senator XL?
✦ AI
₦18,500 sis 🙌 navy or black?
Navy abeg.
✦ AI
Noted. Want me to send checkout?
replied · 0.4s
04

Get paid in chat

Connect Monnify. Send a checkout link inside the chat, the customer pays without leaving WhatsApp, and the order is marked paid once the provider confirms it.

  • One-tap payment links you can send in any chat.
  • Everything in Naira. Customer pays in Naira, you get settled in Naira.
  • Payment confirmed automatically, so you stop checking your bank app.
Payment received2 min ago
₦18,500
From: Adaeze O. · paid by card
Mark shippedSend receipt
How a chat becomes an order

Buvvo handles the chat. You handle the calls that matter.

What happens from the first message to a paid order.

C

Customer

  • 1Sends a WhatsApp message
  • 2Gets an answer in seconds, in your voice
  • 3Pays inside the chat
B

Buvvo

  • 1Reads the message and works out what they want
  • 2Answers in your tone, in Pidgin or English
  • 3Takes the order and sends the payment link
Y

You

  • 1Get on with your day while Buvvo replies
  • 2Step in only for refunds, complaints, or anything tricky
  • 3See every chat and order in your dashboard
Common questions

The four that come up most often.

Want the full list? See the FAQ page →

Yes. You connect through the official WhatsApp Business connection, so you keep your same number and your customers reach you exactly as before. Nothing changes on their end.
You set it up. Choose how Buvvo should sound, add your common answers and sign-offs, and it replies in that style. You can adjust it any time.
On the Scale plan you can connect up to 5 WhatsApp numbers, each with its own catalog, team, and analytics, all from one Buvvo login.
No. Buvvo charges a flat monthly subscription, never a percentage of your revenue.
Start free today

Your WhatsApp is already busy.
Let it pay you back.

Buvvo answers, sells, and confirms payment 24/7, and puts your shop on the Buvvo Marketplace so new buyers keep coming. Free to start, live in 10 minutes.

Start free Watch the demo

Free to start. No card required.