Invite teammates and set inbox roles

4 min readUpdated May 2026

Adding your team means customers get answered faster and you’re not the only one with the phone. Invites live in Account → My team.

  1. Open Account → My team and click “Invite”.
  2. Enter the person’s email or phone.
  3. Choose their role. This controls what they can see and do.
  4. Send the invite; they accept and join your shared inbox.
Plans include seats. [CONFIRM: seats included per plan and extra-seat pricing]

Not sure which role to pick? See “What each role can do”.

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Our team replies on WhatsApp, usually within the hour, Monday to Friday.
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Related guides

What each role can do (Owner → View-only)Transfer shop ownershipAdd extra seats