Each role has clear permissions, documented in Account → My team. Give people the least access that lets them do their job. [CONFIRM: the full role list and permissions below]
- Owner: full control, including billing and transferring the shop. There’s one owner.
- Admin: manage the shop, team, products and settings, but not ownership.
- Inbox Agent: answer chats and handle customers; the day-to-day inbox role.
- Cashier: focused on orders and payments.
- Analyst: read access to Stats and reports.
- View-only: can look, but not change anything.
Hiring temporary help for a busy period? Inbox Agent or View-only keeps them useful without exposing payments or settings.