Manage stock, categories and availability

3 min readUpdated May 2026

Accurate stock is what stops you promising something you can’t deliver. A few habits keep it tidy.

  • Toggle In stock off the moment something sells out. Out-of-stock items can stay listed but are clearly marked, and the AI sends stock-out replies automatically instead of promising what you don’t have.
  • Use Category and Product type so you (and the AI, when it suggests items) can find things fast.
  • Keep the short description current: sizes, colours, what’s included.
The AI bot pulls from your live products. Keeping stock and prices current means the bot’s answers stay correct without you double-checking.
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